Welcome To The

Sydney
Call Centre

The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. 

How can we help you?

Start Today With Your Success

The Sydney Call Centre Inc. (SCC), is one of the most experienced B2B & B2C call center outsourcing companies in the industry. We are experts in B2B lead generation, while developing qualified prospect opportunities to generate new business, and we are equally as effective in B2C Inside Sales Projects that produce the best-in-class results.

Your partners in growth

Inbound & Outbound Call Center Services

With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential. Contact Us today for more information or to receive a quote for our inbound and outbound services. 

Work smarter, not harder

Experience You Can Trust, Service You Can Count On

With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential.

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Inbound Customer Care

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Outbound Sales

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Lead Generation

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Customer Win-Back

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Market Research

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Automation & Bots

Inbound

Outbound

Omnichannel

Analytics

Automation

Support 

Build Strategies, Build Confidence, Build Your Business.

Technology & Digital

Interactive Solutions

Omnichannel Solutions

Leveraging our advanced agents with cutting-edge technology, we are able to integrate most chat platforms on the market today with our contact center software suite. This allows the brand specialist representatives to interact with your customers live in the same environment they are using every day. This leads to more consistent interactions, which leads to happier customers.

 

– Digital Experience Platforms That Enhance Customer Experience and Improve Results.

All in Your Business

Latest From The Blog

Sydney Call Centre Opens Doors

Sydney Call Centre Opens Doors

Sydney, N.S., resumes operations on Wednesday, January 2nd. The call centre abruptly threw hundreds of people out of work in early December when ServiCom's parent company, JNET Communications, announced it had declared bankruptcy and closed. An Iowa-based businessman,...

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Why An Iowa Businessman Invested in a Sydney Call Center

Why An Iowa Businessman Invested in a Sydney Call Center

The new owner of the former ServiCom centre toured the operation Thursday and met with workers Anthony Marlowe visited Sydney, N.S., on Thursday to tour his newest business acquisition. The Iowa-based businessman and CEO of MCI bought the former ServICom call centre...

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Get in touch with us

Schedule Your Free Consultation Today!

Get in touch.

Why Choose Us

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Inbound Call Center Services

If you require inbound call center services, we have the agent talent and management experience to deliver the outsourcing solution you need.

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Outbound Call Center Services

We are an experienced provider and have executed outbound projects across a wide range of industries including telecommunications, utilities, insurance and financial services.

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B2B & B2C Solutions

Our B2B and B2C solutions can amplify your existing sales force or we can serve as your inside sales team. We are flexible to your needs.

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Omnichannel Digital Agents

Leveraging our advanced agents with cutting-edge technology, we are able to integrate with chat, text and email platforms on the market today with our contact center software suite.

Inbound and Outbound Call Center Services.