LOCATION

90 Inglis St., Unit A005
Sydney NS  B1P 1W8

NOW HIRING! CALL US:

(877) 707-0365

Location

90 Inglis St., Unit A005
Sydney NS  B1P 1W8

NOW HIRING! CALL US:

(877) 707-0365

Welcome To

Sydney Call Centre

The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. The Sydney Call Centre Inc. has clients throughout North America. We deliver exceptional contact centre services, analytics and technology to large organizations.

WELCOME TO SCC

ABOUT SCC

THE SYDNEY CALL CENTRE INC.

The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. The Sydney Call Centre Inc. has clients throughout North America. We deliver exceptional contact centre services, analytics and technology to large organizations.

Inbound Services

If you require inbound call center services such as inbound sales or customer service, SCC has the agent talent and management experience to deliver the outsourcing solution you need.

Outbound Services

We are an experienced provider and have executed outbound projects across a wide range of industries including telecommunications, utilities, insurance and financial services.

B2B & B2C INSIDE SALES

Business-To-Business (B2B) & Business-To-Customer (B2C) outbound call center campaigns can amplify your existing sales force or we can serve as your inside sales team.

w

OMNICHANNEL SOLUTIONS

Leveraging our advanced agents with cutting-edge technology, we are able to integrate with chat, text and email platforms on the market today with our contact center software suite.

INBOUND EXPERIENCE

Our inbound experience spans multiple industries and includes multiple high profile clients with demanding service level and seasonal staffing requirements. We recognize that every inbound project and customer is unique and develop custom solutions for our clients that consistently achieved leading results.

OUTBOUND EXPERIENCE

We have proven experience delivering results on a variety of difficult outbound projects including large-scale B2C complex B2B projects. We have executed outbound projects for multiple high profile clients across a wide range of industries and consistently achieved results beyond expectation.

NOW HIRING!

AMAZING JOB OPPORTUNITIES APPLY ONLINE NOW!

Welcome To SCC

Individuals at The Sydney Call Centre Inc. (SCC) enjoy a variety of employee perks including a full suite of benefits to choose from, abundant opportunities for personal and professional growth, and regular wage increases.

YOUR CUSTOMIZED

INBOUND & OUTBOUND CALL CENTER SOLUTIONS

With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential. Contact Us today for more information or to receive a quote for our inbound and outbound services. 

  • Telemarketing
  • Telesales
  • Lead Generation
  • Customer Win-Back
  • Market Research
  • Political Campaigns
  • Appointment Setting

DIGITAL CUSTOMER INTERACTIVE SOLUTIONS

OMNICHANNEL

We pride ourselves on fielding advanced technology infrastructure for our omnichannel projects including integrated digital capabilities, reporting, and platform integrations, advanced CRM and contact center platform functionality, integrated knowledge library, dynamic scripting, and real-time analytics for our high-valued clients.

Leveraging our advanced agents with cutting-edge technology, we are able to integrate most chat platforms on the market today with our contact center software suite.  This allows the brand specialist representatives to interact with your customers live in the same environment they are using every day. This leads to more consistent interactions, which leads to happier customers. 

B2B & B2C

INSIDE SALES

FILL YOUR SALES PIPELINE

With SCC’s B2B & B2C call centers; you’ll get a focused team of dedicated lead generation specialists who are measured solely on the success of the qualified leads generated. That’s what we’re all about. That’s what we do.

CUSTOMIZED FOR YOUR BUSINESS

SCC experts will work with you to grasp your core project objectives, product benefits and market demographics to build a customized B2B lead generation campaign that fills your sales channels.

CUSTOMER EXPERIENCE

Our goal is to create a dedicated team of brand advocates who provide exceptional customer care, build brand loyalty and create an outstanding customer experience overall.

MCI Companies

SCC NEWS

VIDEO: GRAND OPENING RIBBON CUTTING CEREMONY

Anthony Marlowe, new owner of the Sydney Call Centre Inc., speaks to employees and community leaders during a ribbon-cutting event Friday in Sydney, N.S. Marlowe said 480 workers have returned to the operation after being laid off by the previous owner of the facility...

Video: Sydney Call Centre Opens Doors

The Sydney Call Centre Opens DoorsSydney, N.S., resumes operations on Wednesday, January 2nd. The call centre abruptly threw hundreds of people out of work in early December when ServiCom's parent company, JNET Communications, announced it had declared bankruptcy and...

HAVE A CALL CENTER PROJECT IN MIND?

CONTACT US

The Sydney Call Centre Inc. (SCC), is one of the most experienced B2B & B2C call center outsourcing companies in the industry. We are experts in B2B lead generation, while developing qualified prospect opportunities to generate new business, and we are equally as effective in B2C Inside Sales Projects that produce the best-in-class results.

M

CONTACT US

Location

90 Inglis St., Unit A005
Sydney NS  B1P 1W8

ABOUT US

The Sydney Call Centre Inc. is a leading Canadian call center with a facility located in Nova Scotia, Canada. The Sydney Call Centre Inc. has clients throughout the United States and Canada. We deliver exceptional call center services to large organizations.

Pin It on Pinterest

Share This