WELCOME TO SYDNEY CALL CENTRE
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada.
How can we help you?
Start Today With Your Success
The Sydney Call Centre Inc. (SCC), is one of the most experienced B2B & B2C call center outsourcing companies in the industry. We are experts in B2B lead generation, while developing qualified prospect opportunities to generate new business, and we are equally as effective in B2C Inside Sales Projects that produce the best-in-class results.
Your partners in growth
Inbound & Outbound Call Center Services
With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential. Contact Us today for more information or to receive a quote for our inbound and outbound services.
Work smarter, not harder
Experience You Can Trust, Service You Can Count On
With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential.
Inbound Customer Care
Automation & Bots
Build Strategies, Build Confidence, Build Your Business.
Technology & Digital
Leveraging our advanced agents with cutting-edge technology, we are able to integrate most chat platforms on the market today with our contact center software suite. This allows the brand specialist representatives to interact with your customers live in the same environment they are using every day. This leads to more consistent interactions, which leads to happier customers.
– Digital Experience Platforms That Enhance Customer Experience and Improve Results.
All in Your Business
Latest From The Blog
BPO and ICT Firm MCI Announces Nova Scotia-Wide Expansion of Remote Work Positions
Leading Canadian tech-enabled business process outsourcing (BPO) & information and communications technology (ICT) firm located in Nova Scotia, Canada MCI is taking applications for its growing at-home division, remote training, and instruction teams are strategic...
Sydney Call Centre Employees Complete Comeback With $25,000 Salvation Army Donation
SYDNEY, N.S. — It was just about this time last year when Wayne Sharpe was among local call centre employees waiting in a long line at the Salvation Army for a turkey donation to help him put a Christmas dinner on the table. Just one year later he gathered with...
Sydney Call Centre Opens Doors
Sydney, N.S., resumes operations on Wednesday, January 2nd. The call centre abruptly threw hundreds of people out of work in early December when ServiCom's parent company, JNET Communications, announced it had declared bankruptcy and closed. An Iowa-based businessman,...
Businessman Anthony Marlowe Gives Christmas Miracle To Hundreds of Nova Scotians
They were unemployed. Then he saved their jobs. SYDNEY, N.S. — HIS message to laid off Cape Breton call centre workers Is straightforward. But the Iowa-based businessman's words resonate Ilke gospel In this hardscrabble region plunged Into economic uncertainty earlier...
Why An Iowa Businessman Invested in a Sydney Call Center
The new owner of the former ServiCom centre toured the operation Thursday and met with workers Anthony Marlowe visited Sydney, N.S., on Thursday to tour his newest business acquisition. The Iowa-based businessman and CEO of MCI bought the former ServICom call centre...
We’re Coming Back: Sydney Call Centre To Hire ServiCom Employees
Cathy Harris delivered a box of vegetables and other turkey dinner trimmings to call-centre employees in Sydney, N.S. She worked at ServiCom for 19 years and wanted to volunteer her time in thanks for the community's support. (Norma Jean MacPhee/CBC) We're Coming Back...
Get in touch with us
Schedule Your Free Consultation Today!
Get in touch.
Why Choose Us
Inbound Call Center Services
If you require inbound call center services, we have the agent talent and management experience to deliver the outsourcing solution you need.
Outbound Call Center Services
We are an experienced provider and have executed outbound projects across a wide range of industries including telecommunications, utilities, insurance and financial services.
B2B & B2C Solutions
Our B2B and B2C solutions can amplify your existing sales force or we can serve as your inside sales team. We are flexible to your needs.
Omnichannel Digital Agents
Leveraging our advanced agents with cutting-edge technology, we are able to integrate with chat, text and email platforms on the market today with our contact center software suite.