Welcome To The
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada.
How can we help you?
Start Today With Your Success
The Sydney Call Centre Inc. (SCC), is one of the most experienced B2B & B2C call center outsourcing companies in the industry. We are experts in B2B lead generation, while developing qualified prospect opportunities to generate new business, and we are equally as effective in B2C Inside Sales Projects that produce the best-in-class results.
Your partners in growth
Inbound & Outbound Call Center Services
With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential. Contact Us today for more information or to receive a quote for our inbound and outbound services.
Work smarter, not harder
Experience You Can Trust, Service You Can Count On
With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential.
Inbound Customer Care
Automation & Bots
Build Strategies, Build Confidence, Build Your Business.
Technology & Digital
Leveraging our advanced agents with cutting-edge technology, we are able to integrate most chat platforms on the market today with our contact center software suite. This allows the brand specialist representatives to interact with your customers live in the same environment they are using every day. This leads to more consistent interactions, which leads to happier customers.
– Digital Experience Platforms That Enhance Customer Experience and Improve Results.
All in Your Business
Latest From The Blog
Sydney, N.S., resumes operations on Wednesday, January 2nd. The call centre abruptly threw hundreds of people out of work in early December when ServiCom's parent company, JNET Communications, announced it had declared bankruptcy and closed. An Iowa-based businessman,...
They were unemployed. Then he saved their jobs. SYDNEY, N.S. — HIS message to laid off Cape Breton call centre workers Is straightforward. But the Iowa-based businessman's words resonate Ilke gospel In this hardscrabble region plunged Into economic uncertainty earlier...
The new owner of the former ServiCom centre toured the operation Thursday and met with workers Anthony Marlowe visited Sydney, N.S., on Thursday to tour his newest business acquisition. The Iowa-based businessman and CEO of MCI bought the former ServICom call centre...
Cathy Harris delivered a box of vegetables and other turkey dinner trimmings to call-centre employees in Sydney, N.S. She worked at ServiCom for 19 years and wanted to volunteer her time in thanks for the community's support. (Norma Jean MacPhee/CBC) We're Coming Back...
'We're all happy to get back to work' SYDNEY, N.S. — Chris Feltrin works part of the time out west as an electrician but when he comes home to Cape Breton, he relied on the former ServiCom call centre in Sydney to make a living. "Every time the economy is bad, I come...
MCI Canada, a wholly owned subsidiary of Mass Markets, will reopen the recently closed ServiCom contact center in Sydney and operate as "The Sydney Call Centre Inc. " me company will provide new and ongoing employment for the local Sydney area and operate The Sydney...
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