ABOUT: THE SYDNEY CALL CENTRE INC.
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. The Sydney Call Centre Inc. has clients throughout the United States. We deliver exceptional contact centre services, analytics and technology to large organizations.
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“It feels great to align our desire to help the workers impacted with our desire to grow MCI. We are in a unique position to be able to quickly bring jobs back to Sydney, provide a valuable service to customers, and add talented employees and capacity to the MCI Portfolio,”
Our tech-enabled infrastructure provides the call center support you need now and the depth of our service offering ensures that we can move quickly to implement new voice and omnichannel business processes as new requirements are identified. The Sydney Call Centre will offer all of these capabilities.
“Expanding into a new country in less than 30 days is a big undertaking, but we have a great team and technology in place to get it done. That coupled with the talent, quality, tenure and commitment of the team on the ground, and we have the ingredients for a high degree of short- and long-term success”