LOCATION

90 Inglis St., Unit A005
Sydney NS  B1P 1W8

NOW HIRING! CALL US:

(877) 707-0365

Location

90 Inglis St., Unit A005
Sydney NS  B1P 1W8

NOW HIRING! CALL US:

(877) 707-0365

TRUSTED CALL CENTER SERVICES

Reducing Operating Costs and Improving Results Across the Customer Life Cycle.

What We Do

Inbound Services

The Sydney Call Centre, Inc. can ensure your inbound project is deployed quickly, executed flawlessly and fully supported.

Outbound Services

The Sydney Call Centre, Inc. deploys outbound programs with the appropriate human talent and infrastructure, customized to client specifications for the best possible results.

Omnichannel Services

Integrated Multi-Channel Digital Customer Interactive Communication Capabilities.

Get a Quote For Your Project

BUSINESS-TO-BUSINESS (B2B)

Our professionals can work directly from your customer information database or from cold calling lists based on your specific needs. Our experienced Agents quickly cold call hundreds of accounts, surfacing sales leads and delivering invaluable appointments.

BUSINESS-TO-CUSTOMER (B2C)

Our B2C solutions are designed to ensure interactions achieve best-in-class customer experience and performance. Consumer programs are fully supported through technology, back-office and lead generation strategies.

The Sydney Call Centre Inc. (SCC), is one of the most experienced B2B & B2C call center outsourcing companies in the industry. We are experts in B2B lead generation, while developing qualified prospect opportunities to generate new business, and we are equally as effective in B2C Inside Sales Projects that produce the best-in-class results.

INBOUND & OUTBOUND

Experience the best customer service in North America.

B2B Services

Business-to-Business (B2B) Call Center Solutions.

BPO Services

We Provide Business Process Outsourcing Services.

CALL CENTER OUTSOURCING

TRUSTED & PROVEN

We’ve built a call center services team of motivated, educated, articulate and  professional call center representatives. 

CALL CENTER SUPPORT

We provide outstanding call center support services.

B2C Services

Business-to-Customer (B2C) Call Center Solutions.

Information & Communication Technology (ICT)

Information and Communications Technology (ICT) is an extensional term for Information Technology (IT) that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage, and audiovisual systems, that enable users to access, store, transmit, and manipulate information.

Tech-Enabled

Tech-Enabled Call Center Services.

Premium Telesales

Have a special telesales project in mind?

Enterprise Centers

World-Class Enterprise Contact Centers.

SELF SERVICES

Leverage our advanced self-service technology.

Digital Experts

Let our experience guide you through a digital world.

WE SCALE WITH YOUR GROWTH

 

Whether we are servicing your customers in an on-demand, overflow method or helping you scale with additional dedicated brand specialists, The Sydney Call Centre Inc. has the human capital to help you expand your “human bandwidth” quickly.

GREAT COMPANY CULTURE

COMMUNITY ORIENTED

DEDICATED EMPLOYEES

Beautiful Destination

TALENT ACQUISITION

WIN-BACK YOUR CUSTOMERS

 

 In partnership with you, our call center outsourcing program manager experts can design a custom campaign optimized to win back customers and support your sales objectives.

BEST CALL CENTER SERVICES

Outbound B2B

Inbound Sales

Premium Telemarketing

Customized Programs

M

CONTACT US

Location

90 Inglis St., Unit A005
Sydney NS  B1P 1W8

ABOUT US

The Sydney Call Centre Inc. is a leading Canadian call center with a facility located in Nova Scotia, Canada. The Sydney Call Centre Inc. has clients throughout the United States and Canada. We deliver exceptional call center services to large organizations.

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