We’re Coming Back: Sydney Call Centre To Hire ServiCom Employees

by Dec 23, 2018Business, News

Cathy Harris Sydney NS

Cathy Harris delivered a box of vegetables and other turkey dinner trimmings to call-centre employees in Sydney, N.S. She worked at ServiCom for 19 years and wanted to volunteer her time in thanks for the community’s support. (Norma Jean MacPhee/CBC)

We’re Coming Back

More than 600 workers in Sydney, N.S., are celebrating an early Christmas after abruptly losing their jobs nearly two weeks ago.

Marlowe Companies Inc. (MCI) confirmed Tuesday night it hopes to have people working by Jan. 2 at the former ServiCom centre, which will reopen as The Sydney Call Centre Inc.

U.S.-based Marlowe Companies won an auction earlier this week to take over the call centre.

“Wahoo!” cheered Georgina Stewart, one of the ServiCom employees who was laid off Dec. 6 without warning. “We’re coming back.”

Anthony Marlowe, CEO of MCI, said the company would do everything possible to help employees, including providing employment offers with sign-on and retention bonuses to ServiCom workers.

There were tears, laughter — and even some Christmas songs — as the workers embraced the news.

“I’m 54 years old and I love my job,” said Stewart. “We have a great family there.”

George Sharpe, a fellow employee of the former ServiCom centre, said the change of fortune was “a Christmas miracle.”

“It’s great news. I’m elated and I want to thank Mr. Marlowe for coming into town, and taking over and doing what he’s done for everybody.”

U.S.-based Marlowe Companies won an auction earlier this week to take over the call
centre.

“Wahoo!”

Cheered Georgina Stewart, one of the ServiCom employees who was laid off Dec. 6 without warning.

“We’re coming back.”

Anthony Marlowe, CEO of MCI, said the company would do everything possible to help Sobeys staff help bring turkeys to the former ServiCom employees. (Norma Jean MacPhee/CBC) employees, including providing employment offers with sign-on and retention bonuses to ServiCom workers.

There were tears, laughter — and even some Christmas songs — as the workers embraced the news.

“I’m 54 years old and I love my job,” said Stewart. “We have a great family there.”

George Sharpe, a fellow employee of the former ServiCom centre, said the change of fortune was

“a Christmas miracle.”

“It’s great news. I’m elated and I want to thank Mr. Marlowe for coming into town, and taking over and doing what he’s done for everybody.”

Thanksgiving 2018 Sydney NS