WELCOME TO SYDNEY CALL CENTRE
Call Center
Services
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada.
How can we help you?
Start Today With Your Success
The Sydney Call Centre Inc. (SCC), is one of the most experienced B2B & B2C call center outsourcing companies in the industry. We are experts in B2B lead generation, while developing qualified prospect opportunities to generate new business, and we are equally as effective in B2C Inside Sales Projects that produce the best-in-class results.
Your partners in growth
Inbound & Outbound Call Center Services
With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential. Contact Us today for more information or to receive a quote for our inbound and outbound services.
Work smarter, not harder
Experience You Can Trust, Service You Can Count On
With SCC Call Center Outsourcing; you’ll boost your sales resources without adding more staff. We’ll manage a scalable team of talented sales professionals who focus only on telesales. We will supercharge your growth engine. Let SCC’s inside sales capabilities help you realize your company’s full market potential.
Inbound Customer Care
Outbound Sales
Lead Generation
Customer Win-Back
Market Research
Automation & Bots
Inbound
Outbound
Omnichannel
Analytics
Automation
Support
Build Strategies, Build Confidence, Build Your Business.
Technology & Digital
Interactive Solutions
Omnichannel Solutions
Leveraging our advanced agents with cutting-edge technology, we are able to integrate most chat platforms on the market today with our contact center software suite. This allows the brand specialist representatives to interact with your customers live in the same environment they are using every day. This leads to more consistent interactions, which leads to happier customers.
– Digital Experience Platforms That Enhance Customer Experience and Improve Results.
All in Your Business
Latest From The Blog
Former ServiCom Employees Have First Meeting With Iowa Business Man Anthony Marlowe
'We're all happy to get back to work' SYDNEY, N.S. — Chris Feltrin works part of the time out west as an electrician but when he comes home to Cape Breton, he relied on the former ServiCom call centre in Sydney to make a living. "Every time the economy is bad, I come...
MCI Call Centre to Open in Sydney, Nova Scotia, Canada, January 2019
MCI Canada, a wholly owned subsidiary of Mass Markets, will reopen the recently closed ServiCom contact center in Sydney and operate as "The Sydney Call Centre Inc. " me company will provide new and ongoing employment for the local Sydney area and operate The Sydney...
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Schedule Your Free Consultation Today!
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Why Choose Us
Inbound Call Center Services
If you require inbound call center services, we have the agent talent and management experience to deliver the outsourcing solution you need.
Outbound Call Center Services
We are an experienced provider and have executed outbound projects across a wide range of industries including telecommunications, utilities, insurance and financial services.
B2B & B2C Solutions
Our B2B and B2C solutions can amplify your existing sales force or we can serve as your inside sales team. We are flexible to your needs.
Omnichannel Digital Agents
Leveraging our advanced agents with cutting-edge technology, we are able to integrate with chat, text and email platforms on the market today with our contact center software suite.